Our mission is simple. We want to deliver the best possible travel equipment to you. We warrant all products to be free of defects in material or craftsmanship for a period of two (2) year from the date of purchase on the Site. If a product fails due to defects in craftsmanship or materials, within the warranty period, we will repair or replace the product free of charge. Be aware that this warranty is limited to the original purchaser only.
Please send an email to firstname.lastname@example.org, if you want to report a warranty case.
The warranty does not apply to ordinary wear and tear of the products, nor in the event of abuse, neglect, carelessness, using the product in any way other than is intended, replacement with any part or accessory other than original parts and products, or any attempt of repair or modification unless expressly permitted in writing by Krono Straps. Corrosion and deterioration caused by material fatigue after extended use is not covered by the warranty. Damage due to wear and tear, misuse or neglect, while not covered under this warranty, may be repairable for a reasonable fee. Please contact us about such a repair.
THE FOREGOING LIMITEDWARRANTY IS IN LIEU OF ALL OTHER WARRANTIES AND EXCEPT FOR ANY EXPRESS WARRANTIES STATED HEREIN, DB EQUIPMENT EXPRESSLY DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF QUALITY, CONDITION, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. KRONO STRAPS’ LIABILITY UNDER THIS WARRANTY, AND PURCHASER’S SOLE AND EXCLUSIVE REMEDY FOR BREACH OF THIS WARRANTY, IS LIMITED TO REPLACEMENT OF THE PRODUCT IN ACCORDANCE WITH THE TERMS STATED HEREIN. IN NO EVENT SHALL KRONO STRAPS’ LIABILITY EXCEED THE PRICE OF THE INDIVIDUAL PRODUCT WHOSE DEFECT OR DAMAGE IS THE BASIS OF THE CLAIM. KRONO STRAPS WILL NOT BE RESPONSIBLE FOR ANY EXPENSES WHICH WOULD BE CONSIDERED INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES.
If a defective Krono Straps is returned in a package containing the Customer Name and Order Number, within 1 year of purchase date, we will send a replacement of the same band free of charge.
Any packages sent to Krono Straps without Customer Name and Order Number will experience delays in processing.
Please contact our customer care department if you have any questions.